Terms of service

Terms of Service

OVERVIEW

This website is operated by True Of Blue. Throughout the site, the terms “we,” “us,” and “our” refer to True Of Blue. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies, and notices referenced herein or available via hyperlink, including our Refund & Returns Policy and Privacy Policy.

If you do not agree to all terms and conditions of this agreement, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using the Service.

Any misuse of our products, abuse of promotions, guarantees, refunds, or violation of these Terms may result in immediate termination of service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason, including but not limited to suspected fraud, abuse of policies, excessive returns, or misuse of guarantees.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Payment information is always encrypted during transfer.

SECTION 3 – ACCURACY, COMPLETENESS & INFORMATION DISCLAIMER

We are not responsible if information made available on this site is inaccurate, incomplete, or not current. The material on this site is provided for general informational purposes only.

Product descriptions, educational content, and marketing materials are not intended as professional or medical advice and should not be relied upon as such.

SECTION 4 – CHANGES TO SERVICES & PRICING

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part thereof, at any time without notice.

SECTION 5 – PRODUCTS & SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

All purchases are subject to our Refund & Returns Policy, including hygiene-based restrictions, inspection requirements, and conditional guarantees, including our 100-Day Conditional Money-Back Guarantee, as outlined in that policy.

We make every effort to display product details accurately; however, product appearance or packaging may vary slightly due to manufacturing or regulatory updates without affecting quality or functionality.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers, distributors, or that violate our policies.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. Your use of optional third-party tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials.

SECTION 9 – USER COMMENTS, FEEDBACK & REVIEWS

If you submit reviews, comments, or other content, you grant us the right to use, reproduce, publish, and display such content.

You agree that your content will not:

Contain false, misleading, or medical claims
Violate the rights of others
Be unlawful, abusive, or harmful

We reserve the right to moderate or remove content at our discretion.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain errors or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and to cancel orders if necessary.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful purpose, including but not limited to:

Violating laws or regulations
Submitting false or misleading information
Uploading malicious code
Abusing refunds, guarantees, or promotions
Misrepresenting our products or making unauthorized health claims
Reselling products without permission

Violation of these prohibitions may result in termination of access to the Service.

SECTION 13 – HEALTH & PRODUCT DISCLAIMER

Our products are cosmetic and skincare products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Information provided on our website, packaging, or marketing materials is for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional or dermatologist regarding any medical concerns.

Individual results may vary based on skin type, sensitivities, usage, and environmental factors. No specific results are guaranteed.

Always perform a patch test before first use. Discontinue use immediately if irritation, redness, or discomfort occurs.

SECTION 14 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Your use of the Service is at your sole risk. The Service and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

To the fullest extent permitted by law, True Of Blue shall not be liable for any injury, loss, claim, or damages arising from the use or misuse of our products or services.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless True Of Blue from any claim or demand arising from your breach of these Terms, misuse of products, or violation of any law or third-party rights.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate or suspend access to the Service at any time for violations of these Terms or applicable policies.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies posted on this site, constitute the entire agreement between you and True Of Blue and supersede any prior agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or replace these Terms at any time. It is your responsibility to check this page periodically for changes.

SECTION 20 – CONTACT INFORMATION

For questions about these Terms of Service, please contact us at:
📧 support@trueofblue.com